The solution to Ubisoft service is currently unavailable!
Ubisoft service is currently unavailable when they try
to play any game using Ubisoft Connect PC. There are many moving parts here, so
let us see what the problem is, the causes, and troubleshooting strategies you
can use to fix the problem right away.
Ubisoft service
- What is Ubisoft service is currently not available errors and the reasons?
- Apparently, some users reported that the currently unavailable Ubisoft service disappeared after deleting Hamachi VPN. If true, then Hamachi VPN was one of the many reasons behind this problem.
- Time & date misconfigured.
- Apparently, incorrect time and date settings can cause an error with the currently unavailable Ubisoft service since it is an online service that depends on the appropriate time and data.
- Another reason for this problem tends to be a network settings error. It can be fixed simply by changing the IP from IP to DNS and vice versa, restarting or resetting the network, etc.
- Users have indicated that the error that bothers the Ubisoft Connect PC from connecting to its servers is due to IPv6 because the service requires IPv4 to establish a secure and functional connection.
- Another possible reason for the currently unavailable issue is that there is a wrong procedure running. This happens when one of the executable files in ProgramData is run on startup. Turns out that getting rid of the executable works wonders.
How Do I Resolve the Ubisoft Service Is Currently Unavailable
Error?
Now that you are aware of the possible causes that
caused the error let us dive into how to fix the problem using various
troubleshooting strategies.
1.
Check Ubisoft Server Status
Online
- Ubisoft Connect PC or UPlay is a massive Internet-based service with millions of users. For servers, dealing with such a huge user base becomes important, and this is where server outage may turn out to be the main reason for no service is available.
- Since you are struggling with the Ubisoft Server is unavailable error, you need to check whether the server is down or not. Check this link for server status.
- Note that in the event of an outage on the part of Ubisoft, all you can do is wait for the services to resume. If the servers are working fine, then continue with the next method.
- End random tasks on Ubisoft Connect PC via Task Manager
- As mentioned before, there is a random executable from Program Data on Ubisoft that runs. Because it is corrupt, it can prevent users from connecting to the servers at all. Turns out the task manager on your Windows PC is showing this file, so you have to end the file using Task Manager. Here's how it goes.
- First, press Ctrl+Alt+Del or Ctrl+Shift+Esc to launch the Task Manager.
- Next, find the service running on your computer under the name Ubisoft. It could be a random file, so seeing it would take a little fix.
- Once you have the file, tap on it to highlight it and hit End Task. Now you can right-click on the file and choose End Task.
- This should help you fix the Ubisoft service is a currently unavailable error.
2.
IPv6 Configuration
- Your computer supports IPv4 and IPv6, two separate versions of the Internet Protocol that assign unique identifiers to each user. It turns out that some users have complained that Ubisoft Connect PC is not working or having difficulty getting up and running when connected to the Internet via IPv6. However, configuring it to IPv4 tends to work if the Ubisoft service is currently unavailable issue is due to IPv6, after all.
- To fix this problem, open the Run file with Windows + R and search for NCAA.CPL without the quotes.
- Access Network Connection Settings in the Control Panel.
- Next, you need to find and click on Change Adapter Settings on the left side of the window.
- Hover over the active network adapter, double-click it with the mouse, and go to Internet Connection, then Properties.
- Scroll to find and unpack Internet Protocol Version 6 (TCP/IPv6).
- Apply and save settings, restart your computer and check if Ubisoft Connect PC will start working now or not.
MORE STEPS TO FIX UBISOFT SERVICE IS CURRENTLY UNAVAILABLE ERROR
1.
Check your internet
connection
- Accessing the Internet is one of the most obvious reasons for the Ubisoft Service Error popup currently. It would help if you had enough internet connection with a ping of less than 50 or 100ms for a good gaming experience. However, when you start getting weaker internet signal and higher ping, Ubisoft UPlay/Connect may fail, and this is something you need to check.
- Go to Ookla Speedtest to check your ping, uplink, and downlink speeds. Get closer to your Wi-Fi router/modem if you are far away or use an amplifier to get an amplified signal. Another way to make sure you have a healthy internet connection is to connect an Ethernet connection to your computer. Then, you can ask your ISP for better speeds and bandwidth plans. To be honest, this department has a lot of room for improvement.
2.
Find corrupt system files
- Searches for CMD in the Start Menu, which will open Command Prompt. Make sure you open it with Administrator privilege using the Run as Administrator file.
- Next, type the command SFC /scan now (without the quotes) and hit Enter to run it. This will take some time.
- Once completed, all corrupted files should be repaired or repaired. If corrupt files are the problem with your system, at first, you should be able to use Ubisoft Connect PC easily. Make sure to restart your computer so that all changes are settled.
3.
Fix network problems
- Here are some things I recommend you do in case a network issue is causing your Ubisoft Connect PC to experience this specific error.
- Try to reconnect to the Wi-Fi network after disconnecting the Wi-Fi connection.
- Forget Wi-Fi and connect to the same Wi-Fi network.
- Use different access points.
- Avoid crowding the same Wi-Fi network with too many devices at once.
- Reset the router by pressing the reset button on the back next to the Ethernet and LAN ports.
- Turn off the router, unplug the power, wait a few minutes, and reconnect.
- Use another Wi-Fi network.
Now you can easily fix the Ubisoft service that is
currently unavailable if you follow these steps.
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